Frequently Asked Questions

Yes. All of our regular merchandise that is displayed online will be available for purchase at our stores.

Not always. You can still place an order for most products. Our team will email you with stock status and estimated timelines. Email info@kontofurniture.ca to confirm availability.

It’s a durable polyester fabric with a polyurethane coating that mimics leather. It’s highly stain-resistant and long-lasting.

No. Custom orders must be completed in-store to ensure all selections are accurate. These are final sale items.
Find a store near you.

Delivery depends on stock status and logistics. We’ll contact you personally to book your delivery time.

You’ll get a confirmation email with your invoice and details on next steps.

Online orders follow the same return policy as in-store. Read more here. Or contact us at 1-866-588-7632 or info@kontofurniture.ca.

The tracker only shows same-day deliveries. For updates, email us with your invoice and details at info@kontofurniture.ca.

We accept Visa and Mastercard. Financing through Fairstone must be completed in-store.
Apply for financing here.

No, but you can arrange third-party pickup. Contact info@kontofurniture.ca for guidance.

We offer our best price every day. The only discounts are for damaged, discontinued, or clearance items.

Reach us at info@kontofurniture.ca or 1-866-588-7632. Or visit a store location for in-person help.