Milan Firm Mattress by Serta

Brand: Serta

Product Code: MILAN-60M

Availability:Sold By Konto Furniture

$1,449.00 1,449.00

Available Options

  • ComfortLuxe Gel Fibre
  • Pillo-Fill
  • 1.5” PilloSoft Foam
  • 1”Talalay Eco Latex
  • 2” Serta PureSupport Gel Foam
  • 1250 Individually Wrapped Coil Support System

      Pickups and Deliveries

      Online Order Pick-Up

      Pickup of products ordered online are available from our distribution centre in Edmonton, Calgary, and Camrose.  Pickup of product from any distribution centre is free. We will contact you when your order is ready for pickup.


      Local Delivery Fees
      The following delivery fees apply in the Greater Edmonton area.  This includes Edmonton, Leduc, Beaumont, Spruce Grove, Stony Plain, St. Albert, Devon & Sherwood Park.   This also applies to the Greater Calgary area. This includes Airdrie, Balzac, Chestemer, Cochrane & Okotoks

       

      Curbside Deliveries:

      • < $1000 = $49
      • > $1000 = Free

       

      Private Residences:
      Any product delivered Curbside will be left in original factory packaging and delivered to the front door or garage of the customer’s residence.  Products will not be placed inside the home.

       

      Condominiums & Apartment Buildings:
      Any product delivered Curbside will be left in original factory packaging and delivered to the front door of the building or to the loading area (if the building has one).  Products will not be brought into the building or to the door of the condo or apartment.

       

      Businesses:
      Any product delivered Curbside will be left in original factory packaging and delivered to the front door of the building the business is in or to the loading area (if the building has one).  Products will not be brought into the building.

      Any product delivered Curbside which a customer cancels and would like to have picked up and returned is subject to a $99 pick up fee and restocking fee.  Please see Return Policy for additional details. 

       

      In-Home Deliveries:

      • < $5000 = $149
      • > $5000 = Free

      Any product scheduled for an In-Home Delivery will be opened and inspected in our warehouse, recovered in a plastic wrap, and protected with blankets during the delivery.  Upon arrival at the customer’s home, condo, apartment, or business, the delivery team will bring the product in and set it up in the customer’s desired room.  All garbage will be removed when delivery completed.

      Please note, delivery teams will NOT move or rearrange preexisting furniture or merchandise for liability reasons.  Delivery teams are limited to handling only products on the Bill of Sale being delivered that day. 

      Any product delivered and set up In-Home, which a customer cancels and would like to have picked up and returned is subject to a $99 pick up fee and restocking fee.  Please see Return Policy for additional details.

       

      Rural & Out of Town Deliveries:
      Any rural or out of town deliveries are subject to different delivery fees than specified above.


      Return Policy

      Deposits and Refunds
      A deposit equivalent to 50% of the value of the merchandise purchased is required to reserve items or to place a special order.  Deposits (excluding special order deposits) are refundable without any fees or charges at any time prior to delivery or pick up provided the merchandise has not been stored in excess of 60 days. Deposits on merchandise held in storage in excess of 60 days are non-refundable.  Deposits will only be refunded to the same credit or debit card used to make the purchase. Deposits made by cash will be refunded on the debit card or, if the cardholder is not present, the deposit will be refunded by cheque and mailed to the person who paid for the order.

      Deposits on Special Order items are non-refundable. 

       

      Bedding Return Conditions
      Due to sanitary reasons, bedding accessories such as linens, pillows, mattress pads, etc., are non-returnable and are considered final sale. 

      Mattresses returns will only be accepted if mattress is returned unopened in original factory wrap within 10 days of receipt of goods.  Opened mattresses are non-returnable and are considered final sale.  Special order mattresses are non-returnable.

       

      General Merchandise Return Conditions
      Merchandise purchased from stock may be returned for a full refund within 10 days of receipt of goods if in original factory wrap in “new” condition.  Unpacked or opened merchandise is subject to a 25% restocking fee and may only be returned provided the products are undamaged within 10 days of receipt of goods.  Goods not returned within 10 days are considered final sale and are non-returnable.

       

      Special Order Return Conditions
      Special order items are non-refundable.

       

      Delivery Refunds
      Any fee that has been charged for a delivery that has been completed is considered a final sale and is non-refundable.

       

      Curbside Pick Up Fees - Local
      Merchandise returns requiring a curbside pick up are subject to a $99 fee.  Restocking fees will also apply to the merchandise if the product is no longer in original factory wrap in “new” condition.

       

      Curbside Pick Up Fees - Rural
      Merchandise returns requiring a curbside pick up are subject to a fee.  Refer to Rural Delivery Fee chart for applicable fee.  Restocking fees will also apply to the merchandise if the product is no longer in original factory wrap in “new” condition.

       

      In Home Pick Up Fees – Local
      Merchandise returns for goods previously delivered and set up in the home are subject to a $99 fee.  Restocking fees of 25% will also apply.

       

      In Home Pick Up Fees – Rural
      Merchandise returns for goods previously delivered and set up in the home are subject to a fee.  Refer to Rural Delivery Fee chart for applicable fee.  Restocking fees of 25% will also apply.

      Konto Furniture offers a minimum 1 year warranty with sales receipt against manufacturer’s defects. Does not cover transportation costs and product subject to misuse or accidental damage by consumer. Does not cover mattresses, upholstery material, and items marked “Final Sale”.

      FINAL SALE ITEMS
      All items marked as final sale are accepted as is, and are not returnable.


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